Legal
Terms & conditions.
The basis on which we accept enquiries through this website.
Enquiries are not bookings
Submitting a form on this website — for a vehicle rental, a property viewing or a product order — sends an enquiry to our team. It does not create a reservation, a contract or a confirmed order. Nothing is held for you until a member of our team confirms it with you directly.
Vehicle rentals
Availability shown on this website is indicative and may change. Rental rates, deposits, mileage limits and eligibility requirements are confirmed before any hire begins, and the terms stated on the individual vehicle page apply.
Property listings
Property information is published in good faith but may change without notice. Prices marked “on request” indicate that no public price has been set. Nothing on this website constitutes an offer capable of acceptance, and listings may be withdrawn at any time.
Shop orders
Placing an order enquiry does not charge you. We confirm stock, final price and delivery arrangements with you before completing any sale. Product photography is illustrative; actual items may vary slightly.
Acceptable use
You agree not to submit false, misleading or abusive enquiries, and not to attempt to gain unauthorised access to any part of this website or its data.
Contact
Questions about these terms can be sent to hello@penmanempire.com.
These terms are provided as a plain-language baseline. The business owner should have them reviewed to confirm they satisfy all applicable local requirements before relying on them.